HoneyBadger Labs LLC ("we," "us," or "our") operates the website at getgriddown.com and produces the GRIDDOWN physical product. This policy explains what information we collect, how we use it, and what we do not do with it.
The GRIDDOWN USB drive operates offline. It does not collect data from you, transmit data to us, send information over the network, or include telemetry, analytics, or tracking. Product activity occurs locally on your machine.
If you add your own documents or files to GRIDDOWN, those materials remain on your device or storage media unless you choose to move, copy, or share them elsewhere. You are responsible for the security of your own computer, files, and any documents you add to the product. No system can be guaranteed completely secure.
We do not use analytics, tracking pixels, third-party advertising scripts, or tracking cookies on getgriddown.com.
We may collect information you voluntarily provide through the website, including your name, email address, message content, and any other information you choose to submit.
The contact form on this site is processed by Web3Forms, a third-party form service. When you submit the contact form, the information you enter — such as your name, email address, and message — is transmitted to Web3Forms and forwarded to us. Web3Forms may also process technical information necessary to operate and protect the form, such as IP address, timestamp, browser information, and spam-prevention data.
Web3Forms' own privacy policy governs its handling of form submissions.
If you email us directly at info@honeybadgerlabs.io, we retain that correspondence to respond to your inquiry, provide support, and maintain business records. We do not add you to any mailing list without your explicit consent.
We use information you provide only to respond to inquiries, provide support, communicate with you, maintain records, improve our website or product, and comply with legal obligations.
We do not sell or rent personal information. We share information only with service providers needed to operate the website, process inquiries, provide support, fulfill orders, or comply with legal obligations.
We retain contact inquiries and email correspondence for as long as reasonably necessary to respond, provide support, maintain business records, resolve disputes, and comply with legal obligations. You may contact us to request deletion of personal information you have provided, and we will honor that request unless retention is required for legal, security, or legitimate business reasons.
You may contact us to request access, correction, or deletion of personal information you have provided to us.
We may update this policy as the product and website evolve. Changes will be reflected by the date at the top of this page.
Questions about this policy can be sent to info@honeybadgerlabs.io.